20 January 2026
Privacy Policy
1. Who we are
This Privacy Policy explains how Individual Me (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you visit our website.
Contact:
Individual Me
Email: hello@individualme.com.au
2. What personal information we collect
(a) Information you provide
When you submit a form on our website (such as a contact form), we may collect:
Name
Email address
Phone number (if provided)
Any information you include in your message
(b) Information collected automatically
When you browse our website, we may automatically collect:
IP address
Browser type and device information
Pages visited and time spent on the site
Referring websites
Approximate location data
This information is collected using cookies and similar technologies.
3. How we use your information
We use your personal information to:
Respond to enquiries and communicate with you
Provide and improve our services
Maintain website security and performance
Meet legal and regulatory obligations
4. Lawful basis for processing
We collect and use personal information where:
You have given consent (for example, by submitting a form)
It’s necessary to respond to your enquiry or provide services
We have a legitimate interest in operating and improving our website
We are required to comply with legal obligations
5. Squarespace hosting
Our website is hosted by Squarespace. Squarespace may collect, store, and process personal information on our behalf to provide website hosting, form submissions, analytics, and security services. Data may be stored or processed outside Australia depending on Squarespace’s systems.
6. Cookies and analytics
We use cookies and similar technologies to ensure our website functions correctly and to understand how visitors use our site.
You can control or disable cookies through your browser settings. Please note that disabling cookies may impact website functionality.
7. Google Fonts
Our website uses Google Fonts to display fonts consistently across devices.
When Google Fonts are loaded, your browser may make a request to Google’s servers, which can involve sharing technical information such as your IP address. This is done solely to deliver font files and improve website performance.
8. Contact forms
If you submit a contact form, the information you provide is sent to us and used only to respond to your enquiry and related communication.
Please do not include sensitive personal information (such as health, financial, or government identification details) in website forms unless specifically requested.
9. Sharing your information
We may share personal information with trusted third-party service providers where required to operate our website and business (such as website hosting and analytics providers).
We do not sell your personal information.
10. International data transfers
Some of our service providers (including Squarespace and Google) may store or process data outside Australia. We take reasonable steps to ensure your information is handled securely and in line with this Privacy Policy.
11. Data retention
We retain personal information only for as long as necessary to respond to enquiries, provide services, and meet legal obligations. When no longer required, information is securely deleted or de-identified.
12. Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure. However, no internet transmission is completely secure.
13. Your rights
You may request access to the personal information we hold about you and request corrections if it’s inaccurate, incomplete, or out of date.
To make a request, please contact us using the details above.
14. Complaints
If you have a privacy concern or complaint, please contact us and we’ll work to resolve it promptly. If you’re not satisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
15. Updates to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.